Shipping policy

Thank you for shopping with ALFA DESIGN. This Shipping Policy outlines how we process, ship, and deliver your orders placed through our website.

1. Shipping Across India
We deliver across India with reliable courier partners.
Shipping charges are calculated at checkout based on your order value and delivery location.
Shop worry-free, we’ll take care of the shipping and ensure your products reach you safely and on time.

2. International Shipping
Yes, we ship internationally!
To place an international order, please call or WhatsApp us at +91 7605-055234.
Our team will assist you with shipping rates, timelines, and applicable customs details before confirming your order.

3. Order Processing & Dispatch Time
All orders are dispatched within 2–3 working days from the date of purchase.

Processing time excludes weekends and public holidays.

You will receive an email notification once your order has been shipped.

4. Delivery Timelines (After Dispatch)
Delivery times may vary depending on your location and courier availability. Estimated timelines are as follows:

 

5. Urgent Deliveries
Need your order sooner?
Contact us via WhatsApp at +91 7605-055234, and we’ll arrange express shipping (subject to availability and additional courier charges).

6. Order Tracking
Once your order has been shipped, you will receive an email and/or WhatsApp message containing:

• Courier partner name
  
  
• Tracking number
  
  
• Direct tracking link
  

You can use this information to monitor your shipment’s progress online.

7. Multiple Packages
In some cases, a single order may be shipped in multiple packages to ensure the safety and integrity of your products. You will receive separate tracking details for each package if applicable.

8. Shipping Address
Please ensure that your shipping address and contact details are entered correctly during checkout.
We are not responsible for failed deliveries due to incorrect or incomplete address information provided by the customer.

9. Our Shipping Origin
All orders are shipped from our registered location:

ALFA DESIGN
Alfa Design 291. Ground Floor Penro, Udaynarayanpur Radhanagar Near UCO Bank Howrah Kolkata 711410 (West Bengal)

Email: info@alfadesigns.in
Indian Support: +91 7605-055234
US Support: +1 914-416-5284

10. Questions About Shipping?
For any shipping-related questions or special requests, feel free to reach out to our team via info@alfadesigns.in or WhatsApp. We’ll be happy to assist you.