Frequently Asked Questions
Your Questions Answered
At Alfa Design, we believe in making your mirror shopping experience seamless and hassle-free. Below, you'll find answers to the most common questions about our premium LED mirrors, bathroom mirrors, and decorative wall mirrors.
Product-Related FAQs
1. What types of mirrors does Alfa Design offer?
1. What types of mirrors does Alfa Design offer?
We specialize in LED wall mirrors, bathroom mirrors with lights, frameless mirrors, round, oval, rectangular, and square mirrors, Venetian mirrors, wood-framed mirrors, crystal mirrors, metal mirrors, floor-standing mirrors, and mirrored furniture including console tables and coffee tables.
2. What are the benefits of LED bathroom mirrors?
2. What are the benefits of LED bathroom mirrors?
LED mirrors provide enhanced visibility with energy-efficient lighting, 3-color temperature settings (warm, natural, cool white), dimmable brightness, defog function, touch controls, and memory settings for your convenience.
3. Are your LED mirrors waterproof?
3. Are your LED mirrors waterproof?
Yes! All our LED mirrors feature IP54-rated waterproof and moisture-proof backing, making them safe for bathroom use.
What is the defog button feature in LED mirrors?
What is the defog button feature in LED mirrors?
The defog button activates a built-in heating element that prevents your mirror from fogging up after hot showers, keeping the surface clear instantly.
5. Can I adjust the color temperature and brightness of LED mirrors?
5. Can I adjust the color temperature and brightness of LED mirrors?
Yes! Choose from 3 color temperatures (warm, natural, cool white) and adjust brightness from 5% to 100%. The memory function automatically saves your last setting.
6. What shapes and sizes are available for bathroom mirrors?
6. What shapes and sizes are available for bathroom mirrors?
We offer round, oval, rectangular, square, capsule, arch, and irregular designs in various sizes ranging from compact options to large statement pieces. Custom sizes are also available.
7. Are your mirrors suitable for small bathrooms?
7. Are your mirrors suitable for small bathrooms?
Absolutely! We have space-saving designs with integrated shelves or cabinets, and frameless mirrors that create an illusion of more space.
8. What materials are used in Alfa Design mirrors?
8. What materials are used in Alfa Design mirrors?
Our mirrors use 5mm tempered glass (5 times stronger than ordinary glass) with frames in premium wood, metal (black, gold, brass), or crystal finishes.
Installation & Delivery FAQs
9. How difficult is it to install Alfa Design mirrors?
9. How difficult is it to install Alfa Design mirrors?
Installation is simple with included mounting accessories and step-by-step instructions. Most customers install without professional help. For hardwired LED mirrors, consult a licensed electrician.
10. How long does delivery take?
10. How long does delivery take?
In-stock products ship within 24-48 hours. Standard delivery takes 3-5 business days across India (some locations may take 5-10 days). You'll receive tracking information via email.
11. How are mirrors packaged to prevent damage during shipping?
11. How are mirrors packaged to prevent damage during shipping?
Every mirror is protected with multi-layer packaging, thick foam padding, and reinforced corner guards. We offer fully insured end-to-end delivery service.
Order & Payment FAQs
12. What payment options are available?
12. What payment options are available?
We accept credit/debit cards, net banking, UPI, and Cash on Delivery (COD). Prepaid options ensure faster processing.
13. What is your replacement and return policy?
13. What is your replacement and return policy?
If you receive a damaged or defective product, contact us at info@alfadesigns.in within 14 days with your order number and photos. We'll arrange a prompt replacement.
14. Can I track my order after it's shipped?
14. Can I track my order after it's shipped?
Yes! You'll receive a tracking number via email once shipped. Allow 48 hours for tracking to become active.
Care & Maintenance FAQ
15. How do I clean and maintain my LED mirror?
15. How do I clean and maintain my LED mirror?
Use a soft microfiber cloth with a mild glass cleaner or water-vinegar mixture. Avoid abrasive cleaners. For LED components, wipe with a damp cloth—never spray cleaner directly on electrical parts.
Contact Information
Contact Information
Alfa Design Co.
Ground Floor, Opposite Ashoka Hawai
10 No. Gali, Chowbaga Road
Kolkata – 700039
Email: info@alfadesigns.in
Indian Support: +91 7605-055234
US Support: +1 914-416-5284
Still have questions? Feel free to reach out to our customer service team. We're here to help you find the perfect mirror for your space!
